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Ever been stung by hidden charges?

When I booked my last holiday, I was in a bit of a rush. My original booking had been cancelled thanks to our friend Covid, and I was desperate to get some time away with the family before the summer ended. So instead of booking through my usual online travel agent, I had to look elsewhere. First, I looked at …

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NO Fans Allowed.

I’m a happy Chadd today.   As I’m sure you know, I’m a big footie fan. I love everything about the beautiful game – but I especially love my team – Aston Villa. Last weekend “The Villa” played against the big boys (Liverpool) on their home turf at Villa Park. The odds were against them and after last seasons last day …

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Lockdown Wedding Woes

  Two days ago I had the honour of being invited to a lockdown wedding. Now, a wedding invite is an honour anytime – but a lockdown wedding invite is something special. You see, thanks to our buddy Boris, weddings are currently limited to 15 guests. Yup – you read that right – 15 people and that’s including the bride, …

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Ever Find Freight Frustrating?

  My kids are always making fun of me. I like to think I’m pretty tech-savvy. I’ve got a smartphone and I know how to use it. I’m on social media, I use the internet for everything and I know the difference between the Tinder that you start a fire with and the Tinder that you start a relationship with. …

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My Superpower

I’ve lived in The Midlands for a long time. My whole life in fact. When you’re a friendly chap like me and you’ve spent a lot of time in one area, you make a lot of friends. As you know, I love what I do. I love working in freight and helping my customers move their goods around the world. …

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Are You An Email Warrior?

I’m no spring chicken. When it comes to business I’ve done my time and got more than a quarter of a century of experience behind me. But despite my commitment to learning, progression and personal growth – there is one skill that I’ve always struggled with. Time management. I’ve done all the courses and read all the books. I’ve bought …

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What’s Your Social Score?

I went to the pub last week! It was a bit like something out of a dystopian future zombie movie. When I arrived I had to hand over my details for track and trace. The bar staff all wore masks and all transactions were card only – no cash. It was a bit weird if I’m honest. But I think …

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Better Than Christmas!

I’m so excited! I’m not going to lie – lockdown has been a rollercoaster ride for me. I’ve had up days and down days. Good weeks and bad. The business has had to overcome challenges I could never in a million years have predicted – in fact, Covid has been impacting freight for nearly 8 months now! I’ve had to …

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Cowboys & Indians?

As you know, I send out stories, ideas and anecdotes every week. And I get a lot of replies. Sometimes people share their own stores with me in return. A few weeks ago I sent out an email about how gangs have found a new way to capitalize on the current COVID situation – smuggling fake medicines and PPE into …

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Who’s Steering The Ship?

Ever watched one of those “car-crash” type videos? You know the ones where you can see something is going to go terribly, terribly wrong… but you can’t do anything to stop it? Earlier this week I came across a video of a container ship crashing into a crane at Busan New Port terminal. It was painful to watch. It all …

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