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Behind the Scenes

Chadd Goes Behind The Scenes At Birmingham Airport When I was a kid, I loved anything that you could drive, fly or float. That love has stayed with me as I’ve grown up and every now and then I get to check something of my list of “Cool things I’d like to do”. This month I was lucky enough to …

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Are We Really Doing A Good Enough Job?

One of the Millennium team, Ali, is always getting huge compliments from our customers. They email and phone him, telling him what a great job he’s done, how he’s gone above and beyond and just how 100% happy they are with the service he’s provided. I’m hugely grateful to have Ali on my team. He’s one of those superstars you …

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Did Chadd REALLY Complete the Dry January Challenge?

If you know me, you’ll know that I love three things: To challenge myself to go outside of my comfort zone. Raising money for charity. And beer. This month I decided to combine all three together and partake in the famous “Dry January” that everyone bangs on about on Facebook. How hard can it be right? I set myself a …

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Are You Telling Your Customers the Whole Story?

I was driving around in my car before Christmas, listening to a new station for me which was Radio 2. I was listening to an interview with Adam Clayton, the bass guitarist for super group U2. They were talking about how back in the 80/90s listeners and music fans used to buy an album or LP and not just a …

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A Taste Of What’s To Come…

With Christmas over and new year just beginning I always think it’s the perfect time to reflect, give thanks and get some clarity on what we want the next 12 months to bring. The shipping industry has had to a lot to contend with in 2017. It’s been a rollercoaster ride as always. From the major cyber-attack that nearly took …

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I Can’t Believe It’s Almost Over…

Well it seems like I just blinked, Halloween turned into Christmas and all of a sudden, we’re nearing the end of yet another year. So as 2017 comes to an end and we hang up our mistletoe and don our Christmas jumpers, it’s a great time to reflect, give thanks and get clear on what we want 2018 to bring. …

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Failure To Communicate Correctly Can Cost You Money

Last Sunday afternoon I popped in to Tesco to pick up a few essentials. If you’ve met me then you’ll know I’m a friendly chap, so you won’t surprise that I got chatting to one of the staff members. Turned out to be the store manager. A bit of general chit chat led on to the store manager mentioning that …

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Failure Is What Makes Success So Much Sweeter

A few weeks ago my daughter, Keeley, took her driving test. She’s been having lessons for a little while and was super keen to get out on the road. I mean, what 17 year old doesn’t dream of the freedom of their own car? I have to say, I’m looking forward to it too – No more being Taxi-Dad! So …

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Excuse Me Have You Seen My Shipping Container?

A little while ago the 40 year old con-ro El Faro tragically sank, taking with it 391 containers and 294 trailers and cars. That’s quite a substantial loss. In fact in the shipping industry a loss like that is actually referred to as a “catastrophic loss”. But did you know that catastrophic losses aside, on average 612 containers go missing …

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Always Be Prepared

A few weeks ago we celebrated my mum’s 70th Birthday. It was a big family event with all of my immediate family attending. My mum, dad, brothers, sisters, nieces, nephews, grandkids…you get the drift. The night started off well. We had a pre-meal drink and a good catch up, then ordered our food. You know, the usual stuff when families …

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